Please call our support desk before using any of the following options, then follow the instructions given by our support team:
Step 1
Enter the 6-digit PIN given to you by our support team then click 'Connect':Step 2
Click 'Run' when prompted with the LogMeIn Rescue download.
Step 3
Wait for the plug-in to download, then click 'Run' when prompted to run the LogMeIn Rescue Applet.
Step 4
You will then see a 'Waiting for technician...' window. You will be connected shortly.
