Remote Support

Please call our support desk before using any of the following options, then follow the instructions given by our support team:

Step 1

Enter the 6-digit PIN given to you by our support team then click 'Connect':
 
6-digit PIN Code:

Step 2

Click 'Run' when prompted with the LogMeIn Rescue download.

Step 3

Wait for the plug-in to download, then click 'Run' when prompted to run the LogMeIn Rescue Applet.

Step 4

You will then see a 'Waiting for technician...' window. You will be connected shortly.

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For support issues, please email support@c-it.co.uk or telephone the office on the number below.
a: Confidence-IT
Brooklands
Broughton
Milton Keynes
MK16 0HU
t: 01908 237007
f: 07005 809270
e: support@c-it.co.uk
w: http://www.c-it.co.uk